HR Notifications: Emails Going to Wrong EmailId When Multiple Notifications Are Being Sent Using the Process Notifications Application Engine
Last updated on OCTOBER 13, 2017
Applies to:PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
On : 9.2 version, Other
When processing multiple notifications using the "Process Notifications" application engine, the emailIDs from previous notifications are added to the current notification being sent.
Navigation: Set Up HCM > Common Definitions > HR Notification > Process Notifications
The issue can be reproduced at will with the following steps:
1. Setup two Notification Recipient Populations (Set Up HCM > Common Definitions > HR Notification > Notification Recipient Setup) using a Query. Make sure the population is different.
2. Create two HR Notifications (Set Up HCM > Common Definitions > HR Notification > HR Notification) and in the To: field add the "Notification Recipient Populations" from the Recipient Type. Make sure to create the recurrences.
3. Run the Process Notifications. (Set Up HCM > Common Definitions > HR Notification > Process Notifications)
4.The first notification was sent to the correct recipient, however the second notification is also being sent to the first recipient in addition to the correct recipient.
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