E-SEC/FLUID: User seeing "You are not Authorized" on homepage Tile yet clicking on tile takes user to page without error.

(Doc ID 2317538.1)

Last updated on OCTOBER 13, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.


Fluid Home Page Tile error

Customer upgrade to PT 8.56 and has a user that has the Absence Administration tile on their Workforce Administrator homepage but the image doesn't show on the tile. Instead is a message they see the error below. But if they click on the tile it brings up the navigation collection as expected. 

You are not Authorized

The issue can be reproduced at will with the following steps:
1. User logs in and and sees error on tile
2. Clicks on tile and it works

The issue has the following business impact:
Due to this issue, users see error on tile that they have access to.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms