E-SEC/FLUID: User seeing "You are not Authorized" on homepage Tile yet clicking on tile takes user to page without error.

(Doc ID 2317538.1)

Last updated on OCTOBER 13, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Information in this document applies to any platform.

Symptoms

Fluid Home Page Tile error

Customer upgrade to PT 8.56 and has a user that has the Absence Administration tile on their Workforce Administrator homepage but the image doesn't show on the tile. Instead is a message they see the error below. But if they click on the tile it brings up the navigation collection as expected. 

ERROR
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You are not Authorized

STEPS
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The issue can be reproduced at will with the following steps:
1. User logs in and and sees error on tile
2. Clicks on tile and it works

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users see error on tile that they have access to.

Cause

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