Disbursement Fails With Error, "Financial Aid Item Type was not found."

(Doc ID 2317993.1)

Last updated on OCTOBER 16, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

When trying to disburse a private alternative loan for a student the process is erring with the following error:


ERROR
-----------------------
“Financial Aid Item Type was not found.”


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Award Loan and send request to Common Line
2. Common Line responds with approval via EFT Roster
3. EFT Roster is uploaded
4. When disbursements is run the loan doesn't disburse



The process errors both online and in batch.

Cause

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