Absence Balance History page Duration Field is displaying as 'Not Available'

(Doc ID 2318166.1)

Last updated on OCTOBER 18, 2017

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When data is loaded from the third party using GP_ABSENCE_EVENT CI, in Absence Balance History page Duration Field is displaying as 'Not Available'.

STEPS
The issue can be reproduced at will with the following steps:
1. Load data from third party system.
2. Review Absence balance history page.

Cause

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