HRHD 360 Degree Shows Partial Information

(Doc ID 2318220.1)

Last updated on OCTOBER 17, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, 360 Degree View

ACTUAL BEHAVIOR
---------------
After sync, All the data is not getting passed to the CRM - HRHD 360 degree view

EXPECTED BEHAVIOR
-----------------------
All the relevant data should be passed

STEPS
-----------------------
Log into CRM 9.1 with VP1/VP1 and navigate to: Main Menu > HRHD 360 Degree View --> Open any employee

The Employee details are not getting passed completely from HCM 9.2, which is integrated.

 

Cause

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