My Oracle Support Banner

HRHD 360 Degree Shows Partial Information (Doc ID 2318220.1)

Last updated on OCTOBER 17, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, 360 Degree View

ACTUAL BEHAVIOR
---------------
After sync, All the data is not getting passed to the CRM - HRHD 360 degree view

EXPECTED BEHAVIOR
-----------------------
All the relevant data should be passed

STEPS
-----------------------
Log into CRM 9.1 with VP1/VP1 and navigate to: Main Menu > HRHD 360 Degree View --> Open any employee

The Employee details are not getting passed completely from HCM 9.2, which is integrated.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.