My Oracle Support Banner

EPY: Payroll Calculation Not Pulling Deductions Consistently Every Time Re-Calc ALL Is Run (Doc ID 2318502.1)

Last updated on OCTOBER 10, 2018

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9 and later
Information in this document applies to any platform.

Symptoms

Payroll Calculation does not pull in the deductions every time it is run

Payroll Calculation should be pulling in the deductions every time the deductions are run

The issue can be reproduced at will with the following steps:

1. Create Paysheets with the deduction taken set to "Deduction"
2. A custom load feeds into the paysheet with the additional line set to Deduction Taken to "None"
3. Run payroll runs several times and there is a discrepancies with the deductions being taken

Due to this issue, users cannot get the paycheck to reflect the correct deductions on several employees.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.