eS: No Notification Sent When Comments Entered On Invoice Disputes

(Doc ID 2318847.1)

Last updated on OCTOBER 18, 2017

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 and later
Information in this document applies to any platform.

Goal

When an Invoice Dispute is opened or closed, a notification email is triggered automatically, based on supplier notification settings. However, when comments are added to that that dispute, there is no email notification to the users. A notification email should be generated with every action on the dispute, not just creation and close.
 

Solution

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