When creating Standard Comments on Purchasing Contracts Two Comments are Stored in the Record Comments_TBL (Doc ID 2318869.1)

Last updated on MAY 11, 2021

Applies to:

Symptoms

When adding standard comments to an Approved Procurement Contract and clicking on Save 2 times after adding it. User would expect to only have 1 comment line added to the existing contract. Instead of 2 lines - on some contracts, it adds 2 lines - 1 = A status, 1= I Status

The issue can be reproduced at will with the following steps:
1. Create a new Contract and Approve it
2. Select the Approved Contract
3. Select Add Comments
4. Select 'Use Standard Comments'
5. Select 'OK', 'OK', and Save
6. Standard Comment is Saved
7. Inquire on the Contract Comments through Query Manager and note that  2 lines are added to the Contract - one in status 'A - Active' one in Status 'I - Inactive'

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.