Can't Enter Carriage Returns in PO Item Description on a Purchase Order

(Doc ID 2318895.1)

Last updated on NOVEMBER 13, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When Item Description Modal Window is revisited after entering description text in separate lines on Purchase Order (PO), text is reformatted and displayed in a straight line rather than the way it is entered. Thus not recognizing carriage returns.

The issue can be reproduced at will with the following steps:
1. Add a PO
2. Click on "Display Description in Model Window" for item description
3. Enter 4 lines of text in separate lines, using carriage return, save and exit PO
4. Re-open the PO and go to entered item description and see that text is displayed in straight line rather than on separate lines as entered


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