Add Dependent Error - Field Is Required: DEP_BEN_NAME - NAME (124,64)

(Doc ID 2319038.1)

Last updated on OCTOBER 18, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When trying to add a new dependent, getting an error "Field is Required: DEP_BEN_NAME - NAME (124,64)".
 

REPLICATION STEPS
-----------------------
1. Main Menu > Benefits > Employee/Dependent Information > Update Dependent/Beneficiary or
Main Menu > Workforce Administration > Personal Information > Personal Relationships > Dependent Information
2. Add a new dependent row.  Required information must be entered on the Name Page.  Name of the page is NAME_EDIT_SEC. 

Select the Edit Name button and enter the first and last name, then hit Refresh, then OK.
3. The name fields are not showing the values entered into NAME_EDIT_SEC
4. When attempting to save the record, get the PeopleCode error: Field is Required: DEP_BEN_NAME - NAME (124,64)


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms