Workflow Does Not Approve Requisition/Voucher When NEM Auto Approves Last Approver

(Doc ID 2319182.1)

Last updated on OCTOBER 22, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Approval Framework (AWE)

ACTUAL BEHAVIOR
---------------
The status of the entire workflow does not change to 'Approved', but remains 'Pending' in case of multiple approver.

EXPECTED BEHAVIOR
-----------------------
If all the approvers have approved the Requisition then it should be approved.

Steps To Replicate
-----------------------

  1. - Create Multiple stage for AWE.
  2. - Approver ‘A’ approves it
  3. - The Approval Process is set up for Auto Approve
  4. - That same Approver ‘A’ is the last approver of the last Stage of the AWE
  5. - The last approver before Approver ‘A’ of the last Stage does not act on the workflow and escalation(NEM) skips to Approver ‘A
  6. - The workflow will Auto Approve ‘A’.

Cause

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