Closing Shift Information Window Issue In Assign Work Schedule (Create Schedule/Update Schedule)

(Doc ID 2319874.1)

Last updated on OCTOBER 21, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
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Closing Shift Information window issue in Assign Work Schedule (Create Schedule/Update Schedule)

Click Work Schedule on Job Data > Clicked on Update Schedule> Clicked on Schedule shifts
Then try to close (X) out off the schedule shifts window and it displays the below window which is not what is expected. The X doesn’t work and we are having to click cancel to get out the screen and the Definition screen.



STEPS
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The issue can be reproduced with the following steps:
1. Navigation: Main Menu > Global Payroll & Absence Management > Payee Data > Create Overrides > Assign Work Schedule
2. Enter future date row with method as Create Personal Schedule and then click on Create
3. Schedule link.
4. Click on second tab as highlighted below.
5. Click on ‘X’ to close the Schedule Shifts page.



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Create Schedule and Update Schedule properly.

Cause

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