Fluid Approval Tile Spins And Times Out When Large Number Of Transactions Require Approval

(Doc ID 2320383.1)

Last updated on OCTOBER 23, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When a user has a large number of transactions to approve, upon the clicking the Fluid Approvals tile, the tile will spin for minutes at a time and will time out without bringing the user to the Fluid approvals page. 


STEPS TO REPLICATE
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as an Approver, click the Fluid Approval Tile.
2. Wheel spins.
3. page times out.

Cause

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