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Clicking "Go Back To Request Transcript Report" Produces An Error (Doc ID 2320453.1)

Last updated on NOVEMBER 16, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Transcripts

When attempting to View bi publisher transcript and the go back to Request transcript Report page
the following error occurs.

ERROR
-----------------------
 "You are not Authorized to access this Component

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Records and enrollment > transcript > request transcript Report (transcript request detail)   view the transcript and then from the
  the report manager page. with the "Go Back to request to Transcript report" link  to see  the   You are not authorized to access this component (40,20) error
2.
3.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot go back and review another transcript without leaving and going back into the page..

Cause

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