GP UK - Cannot Add Court Order For A Re-hire

(Doc ID 2320658.1)

Last updated on OCTOBER 24, 2017

Applies to:

PeopleSoft Enterprise HCM Global Payroll UK - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Cannot add court orders with starting date as rehire date after rehiring an employee. It’s throwing an error saying: Employee is inactive on this employee record

Error message "Employee is inactive on this employee record" when attempting to add a new court order onto a re-hired employee.
Record will not save and unable to progress

Replication steps
===============
Re-hired employee > Assign Court Orders GBR > Assign new court order > Ref - 123TEST > Region England & wales > order type DEA (or any other) > Start date 01/05/2017 end date 31/05/2017 (or any, tried various) > protected earning 10 > Deduction amount 10 > Amount payable 10 > processing priority 1 (only active order) > add recipient tag > ok
Return to assign court order gbr main screen > Save

Cause

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