Denying a Self Service Marital Status Sends Approved Email

(Doc ID 2320813.1)

Last updated on OCTOBER 30, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Workflow

ACTUAL BEHAVIOR
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When HR admin denies a classic marital status change, 2 emails are sent to the employee. One says it was denied and the other says it was approved.

EXPECTED BEHAVIOR
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Only the denial email will be sent.

STEPS
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The issue can be reproduced at will with the following steps:
1. As admin, deny a Marital Status Change transaction.

Cause

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