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EAR 9.2 - Direct Journal Deposit Status Remains At N Even After Journals Are Posted (Doc ID 2320882.1)

Last updated on OCTOBER 24, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Direct Journal

When attempting to post direct journals,
the following error occurs.

ERROR
-----------------------
Direct Journals are not going to completed status even after journals are generated


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create regular deposits and mark them direct journals
2. Create accounting entries and put them complete status
3. Run the journal generator process
4. Run a query for deposit status for that deposit id, it should be 'C' but its coming as 'N'


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use bank reconciliation process as it looks for deposits in complete status.

Cause

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