My Oracle Support Banner

Return File Collection from Itau Bank Is Incorrect (Doc ID 2321185.1)

Last updated on NOVEMBER 09, 2017

Applies to:

PeopleSoft Enterprise CS Brazil - Version 9 and later
Information in this document applies to any platform.


On Campus Solutions 9.0, the Return Collection Bank is generated with the "Our Number" field generated without the DAC - OUR NUMBER position 094 for the return file, as per documentation forwarded by Itaú. Reading the return file, field BANK_ITEM_KEY_BRL, table PS_ITEM, only field Our Number position 063-070 is saved. This field is used while generating the layout.

This issue only occurs with Itau bank.

"Our number' is not being concatenated to the invoice on the shipment number.

The numbers should be concatenated as per specifications from Itau.

The issue can be reproduced at will with the following steps:
1. Navigate to Financias Acadmicaa, Cobranca Bancaria Brazil, Consulta/Manutencao Titulo
2. Complete the run control;
3. Submit the process to the process scheduler.

The issue has the following business impact:
Due to this issue, data transmissions to Itau are not correct.

PeopleSoft Enterprise Campus Solutions Community  Support Blog  Information_Centers  Maintenance_Advisor 






To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.