Return File Collection from Itau Bank Is Incorrect

(Doc ID 2321185.1)

Last updated on NOVEMBER 09, 2017

Applies to:

PeopleSoft Enterprise CS Brazil - Version 9 and later
Information in this document applies to any platform.

Symptoms

On Campus Solutions 9.0, the Return Collection Bank is generated with the "Our Number" field generated without the DAC - OUR NUMBER position 094 for the return file, as per documentation forwarded by Itaú. Reading the return file, field BANK_ITEM_KEY_BRL, table PS_ITEM, only field Our Number position 063-070 is saved. This field is used while generating the layout.

This issue only occurs with Itau bank.

ACTUAL BEHAVIOR
---------------
"Our number' is not being concatenated to the invoice on the shipment number.

EXPECTED BEHAVIOR
-----------------------
The numbers should be concatenated as per specifications from Itau.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Financias Acadmicaa, Cobranca Bancaria Brazil, Consulta/Manutencao Titulo
2. Complete the run control;
3. Submit the process to the process scheduler.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, data transmissions to Itau are not correct.

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Changes

 

Cause

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