Fluid Enrollment is not Referencing the Appointment Control Session and is Preventing Enrollment in Some Sessions

(Doc ID 2321339.1)

Last updated on OCTOBER 25, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Student Records Fluid Self Service

ACTUAL BEHAVIOR
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Enroll button is not visible for classes in sessions that use an Appointment Control Session that points to a different session.

EXPECTED BEHAVIOR
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Expect the students to be able to enroll in the selected session via their appointment in the Appointment Control Session.

STEPS
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The issue can be reproduced at will with the following steps
1. Log in as a student who has a valid enrollment appointment in the Appointment Control Session and navigate to Manage Classes > Class Search and Enroll and search for a class.
2. Select a class from the results that is scheduled in a session that is <> the Appointment Control Session but that is set up to use the Appointment Control Session in which the student has the appointment.
3. Student is unable to enroll because the enroll button is hidden.


Cause

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