E-DPK: PS_HOME Missing PeopleTools Folders After DPK Install Of PeopleTools 8.56.04 (Doc ID 2321361.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Symptoms

On : 8.56 version, Updates and Fixes

ACTUAL BEHAVIOR
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Missing PeopleTools folders and file for DPK install of PT8.56.04

When installing PeopleTools 8.56.04 via Native OS on and Windows Server 2016, the DPK deployment failed to deploy all of the files that are expected (the PS_HOME directory was missing a large number of folders & files) and the PIA failed to deploy due to these missing files.

EXPECTED BEHAVIOR
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PIA Domain should be created properly during install.
PS_HOME should not be missing folders/files.

ERROR
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"Tools_deployment/Pt_deploy_pshome[pshome]/ensure (err): change from absent to present failed: Could not set 'present' on ensure: Permission denied"

STEPS
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The issue can be reproduced at will with the following steps:
1. Execute PT8.56.04 DPK for mid-tier install
2. Once deployment finishes, examine the PS_HOME directory
3. Setup folder (and others) seems to be missing from the PS_HOME

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete their PeopleTools.

Cause

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