My Oracle Support Banner

ELM 9.2: After Completing a SCORM 1.2 Content, Some Users are not Getting Completed Status Displayed (Doc ID 2321695.1)

Last updated on NOVEMBER 01, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 
 
After taking a SCORM course, some users are not getting completion even after completing the course.


ERROR
 
PSAPPSRV.21251 (3941).................... WIN7) ICScript](3) File: /vob/peopletools/src/psp....../pcmobuf.cppSQL error. Stmt #: 6130 Error Position: 186 Return: 1850 - ORA-01850: hour must be between 0 and 23



Steps to Replicate Issue: 

1. Learner logs in
2. Learner Enrolls in Class that contains SCORM 1.2 Content and Learner launches the content. 
3. After completion of content, Learning Component is not marked complete.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.