ELM 9.2: After Completing a SCORM 1.2 Content, Some Users are not Getting Completed Status Displayed

(Doc ID 2321695.1)

Last updated on NOVEMBER 01, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 
 
After taking a SCORM course, some users are not getting completion even after completing the course.


ERROR
 
PSAPPSRV.21251 (3941).................... WIN7) ICScript](3) File: /vob/peopletools/src/psp....../pcmobuf.cppSQL error. Stmt #: 6130 Error Position: 186 Return: 1850 - ORA-01850: hour must be between 0 and 23



Steps to Replicate Issue: 

1. Learner logs in
2. Learner Enrolls in Class that contains SCORM 1.2 Content and Learner launches the content. 
3. After completion of content, Learning Component is not marked complete.

 

Cause

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