Error (124,311) when Accessing Worklist Item (Doc ID 2321798.1)

Last updated on NOVEMBER 02, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

User receives error when accessing Worklist Items even after implementing solution from Doc ID 1631688.1 but users still receive the below error:

Invalid Worklist Entry (124,311)

Worklist entry referring to has a renamed or non existing Business Process / Activity / Event / Worklist


The issue can be reproduced at will with the following steps:
1. Select the Worklist Tile from the Benefits Administrator Fluid homepage
2. Click the link for the "Position Request Created" Activity twice
3. Note the above error is received.

Changes

 

Cause

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