CODIN Not Updating Direct Loan PLUS Credit Information with Data in CRCS File (Doc ID 2322188.1)

Last updated on JANUARY 25, 2024

Applies to:

Symptoms

A CRCS* file shows data populated for fields such as <PLUSCounselingCompleted>, <PLUSCounselingCompleteDate>, and <CreditRequirementsMet>. However, after loading the file via CODIN, The Credit Requirements Met field and other fields on the Direct Lending Management, Manage Direct Loan Application, Application Misc Data page are not being updated with the corresponding values from the file.

The issue can be reproduced with the following steps:

1. Navigate to Financial Aid > File Management > COD Full Participant > Import COD Response Data > Common Origination and Disbursement Inbound and run the process, for a CRCS* file received from COD.
2. Navigate to Financial Aid > Loans > Direct Lending Management > Manage Direct Loan Application > Application Misc Data for any student in the file, and note that none of the credit-related fields - including endorser approved, counseling completed or date, credit requirements or others - have updated.

Cause

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