ETL9.2: Timesheet Showing Multiple Rows When Employee Enters Punch From Mobile And Desktop.

(Doc ID 2322834.1)

Last updated on OCTOBER 30, 2017

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Time Reporting, Timesheet displaying multiple rows for REG time when time is entered for different days from different sources e.g from classic menu, from fluid and via timesheet

EXPECTED BEHAVIOR
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It should create one row for on TRC

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to manager Self-service> Time reporting > Report time > Timesheet in classic menu and enter time with REG TRC for one of the days in the period
2. Now navigate to above page from a mobile device and enter REG hours for another day in period
3. Notice two separate rows are created for REG TRC


Cause

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