PO Dispatch Error Removing Directory

(Doc ID 2323337.1)

Last updated on OCTOBER 31, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

PO Dispatch Error Removing Directory . A PO dispatches with dispatch method Email. The PO_DISPATCH process runs in PSNT. After completion the Application Engine trace file shows an error removing directory, and the named directory and its contents remain there.

Error
-----------------------
Error removing directory
C:\Users\psadm2\psft\pt\8.55\appserv\prcs\F91DMO\files\XMLP\de21f0e5-1444-11e7-b783-860fb94efa3e:
file or one of its subdirectories was not removable: The specified directory could not be removed.
(2,828) PO_DISPATCH_RPTDEFNMANAGER.ReportDefn.OnExecute Name:PrintReport PCPC:101167 Statement:2100

The issue can be reproduced at will with the following steps:
1. Log in as VP1/VP1
2. Ensure the PO_DISPATCH process is enabled for tracing
3. Ensure a vendor has a valid email ID
4. Add a new PO for vendor, use dispatch method Email. Then budget-check PO
5. Dispatch the new PO just added
6. Once the PO dispatch process completes, the process trace files show terror removing directory, and the named directory and its contents remain there  


Cause

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