AWE: Email Approvals Not Getting Approved Even Though User Approves Through HTML Email Approval
Last updated on FEBRUARY 13, 2018
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
PeopleSoft Enterprise HCM Absence Management - Version 9.2 and later
Information in this document applies to any platform.
On : 9.2 version, Approval Framework Workflow (AWE) Email Approval
Users are trying to approve absence requests through email, but the status of the transaction is still showing as "Pending for approval".
Approval Action status should be updated on the pending transactions.
The issue can be reproduced at will with the following steps:
1. Employee submit Absence transaction.
2. Manager receive pending approval email.
3. Manager approves/deny transaction.
4. EOAWEMC process is run.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms