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Undetermined Withdrawal Date Is Incorrect On RTIV Worksheet (Doc ID 2324348.1)

Last updated on NOVEMBER 02, 2017

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.


On : CS 9 Bundle 46

After applying the fix to previous <Bug 25494966>, the Undetermined Withdrawal date is still not accurately calculating in many cases. The issue remains that it is not always properly accounting for breaks of 5 or more consecutive days when determining where the 50% period lies.

The system should be accurately calculating the 50% point in all cases and based on the rules specified in the federal regulations.

The issue can be reproduced at will with the following steps:
1. Identify a student previously calculated
2. Change status to 'pending'
3. Check the 'undetermined withdrawal date' box (or leave checked if it was previously)

The dates are now calculating correctly in some cases where they weren't before

The issue has the following business impact:
Due to this issue, users will continue to have to do manual work to change the dates, which is prone to error and poses an audit risk


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