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EEX 9.2: Unable to Submit or Save an Expense Report on iPad/iPhone, When Using the Classic Interface (Doc ID 2324361.1)

Last updated on MARCH 25, 2019

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Unable to submit or Save an Expense report on iPad/iPhone when using iPad /iPhone to create expense report using the Classic page.  When the Accounting details is expanded on iPad both the “Save for Later” and “Summary and Submit” options are not working, but when the Accounting Details are collapsed on iPad the “Save for Later” and “Summary and Submit” options are working.

Steps:

1. Using the Classic interface, open the Create/Modify Expense report page on and iPad/iPhone
2. Enter an Expense Type transactions
3. Expand the Accounting Details information.
4. Click "Save for Later" and the expense report is not saved.
5. Click "Summary and Submit" and the "Summary and Submit" page is not opened.

Actual Result:

Clicking the "Save for Later" and "Summary and Submit options do not work when the accounting details are expanded.

Expected Result:

Clicking the "Save for Later" and "Summary and Submit options should work when the accounting details are expanded.

Please see the replication steps document for more details.

NOTE: In the  attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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