Error (1000,31070) when Running the Resize Photo process (HR_EMPLPHOTO) to Upload Employee Photos

(Doc ID 2324424.1)

Last updated on NOVEMBER 03, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When using the delivered Resize Photo process the following error is returned:

Error while resizing images. (1000,31070)

Process 168201 ABENDED at Step HR_EMPLPHOTO.UPLDPH.Step03 (PeopleCode) -- RC = 4 (108,524)


The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Set Up HCM > System Administration > Database Processes > Resize Employee Photos
2. Enter Chunk Size: 100, select 'Upload from File' option, and enter file parameters
3. Run process and note it goes to No Success with the above error

Changes

 

Cause

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