My Oracle Support Banner

Error (1000,31070) when Running the Resize Photo process (HR_EMPLPHOTO) to Upload Employee Photos (Doc ID 2324424.1)

Last updated on NOVEMBER 03, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.


When using the delivered Resize Photo process the following error is returned:

Error while resizing images. (1000,31070)

Process 168201 ABENDED at Step HR_EMPLPHOTO.UPLDPH.Step03 (PeopleCode) -- RC = 4 (108,524)

The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu > Set Up HCM > System Administration > Database Processes > Resize Employee Photos
2. Enter Chunk Size: 100, select 'Upload from File' option, and enter file parameters
3. Run process and note it goes to No Success with the above error




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.