EAR 9.2: Regular Deposit Payments Tab (Page PAYMENT_DATA2) Suffers A Performance Degradation And Eventually Times Out If The Number Of Included Payments Is Over 100
Last updated on NOVEMBER 08, 2017
Applies to:PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When the Receivables Functional Team attempts to create a brand new Deposit Group online, containing a large number of Payments associated with it (in the order of 100+), the Payments tab (Page PAYMENT_DATA2) eventually times out for the User.
This seemed to work back on PeopleSoft Enterprise FSCM 9.2 Image #11, but since a systems upgrade to Image #23 was completed, this performance problem started being noticed. Some of the below PeopleCode codeline are being executed exponentially more times than before:
1.- Log into the FSCM Online Application as a Receivables User
2.- Navigate to: Accounts Receivable > Payments > Online Payments > Regular Deposit
3.- In the Totals tab, enter all the relevant information for this new Deposit Group, including a Control Count of around 100
4.- Proceed to to Payments tab, and fill in the information for about 100 Payments
5.- When trying to save, or further edit, the system times out
Receivables Users are loosing all the transaction entered in the system after a long manual data entry session. The system times out, and such Deposit Groups become un-editable. Timing out also means the Users need to re-log into the FSCM Online Application.
The system should allow Users to edit and save Depot Groups with a large number of Payments associated to it, without timing out.
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