My Oracle Support Banner

PT-WF/PN: Pooled Worklists Do Not Clean Up From Push Notification List (Doc ID 2326488.1)

Last updated on APRIL 04, 2025

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

In PeopleTools 8.55 using Classic Workflow with Push Notifications, Push notifications stay in a New status
 
Multiple push notification messages remain in new status rather than being dismissed

Messages should eventually go to Done status
 
The issue can be reproduced with the following steps:
1. Navigate to the classic workflow.
2. Send notifications to the Push List.
3. Notifications remain in worklist new status.
 


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.