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E:FLUID: Forgot Password change redirects user to Default Branding (Doc ID 2328293.1)

Last updated on AUGUST 06, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

Environment:
-------------------
PeopleSoft 9.2 PUM23 People tools version 8.55.17 QA instance.

ACTUAL BEHAVIOR
---------------
Password change routes the user to defult branded homepage instead of the custom branded homepage


EXPECTED BEHAVIOR
-----------------------
The users should be redirected to the custom branded homepage only.
STEPS
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The issue can be reproduced at will with the following steps:
1. Click the forgot password link and provide the password hint response.
2.From the email click on the link to change the password.
3. After changing the password click OK and then the user will be redirected to the default branded homepage

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users can get confised as the look and feel is difference. the issue is cosmetic and there is no loss of functionality. issue happens in a QA enavironement.

Changes

 

Cause

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