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Trying To Save IB Target Locations - User Kicked Out - Creates A Crash Dump File On The App Server. (Doc ID 2328529.1)

Last updated on FEBRUARY 07, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On : 8.53 version, Integration Broker

Trying to save IB changes - User is kicked out with error -

ERROR
-----------------------
An error has occurred.
You may attempt to sign in again.
If your attempt fails, please contact your System Administrator.
Please make sure Webserver and Appserver are up. null


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Main Menu --> PeopleTools --> Integration broker --> Configuration --> Service Configuration --> Setup Target Locations
2. Change Made to secure target location under Web Services Target Locations (change from HTTP to HTTPS).
3. click on save

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot Setup Target Locations

Cause

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In this Document
Symptoms
Cause
Solution
References


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