E-PIA: Receiving "Object doesn't support property or method 'trim'" Error When Navigating PeopleSoft
(Doc ID 2328610.1)
Last updated on OCTOBER 12, 2021
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.56 and laterInformation in this document applies to any platform.
Symptoms
On : 8.56 version, PIA Core Technology
ACTUAL BEHAVIOR
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When navigating through PeopleSoft, none of the dropdowns, date prompts or searches are working. When enabling F12 Developer Tools, the following error is observed:
"Object doesn't support property or method 'trim'"
Issue only replicated in IE
EXPECTED BEHAVIOR
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Dropdowns, date prompts or searches should work without any issue
STEPS
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The issue can be reproduced at will with the following steps:
1. Log into PeopleSoft
2. Navigate to any page with drop downs
3. Notice that there is no response on the page
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |