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EPY: Updatable W-4 Forms : Your Tax Withholding Request Has Failed occurs for non-superusers. (Doc ID 2329203.1)

Last updated on AUGUST 16, 2018

Applies to:

PeopleSoft Enterprise HCM ePay - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to Submit W-4 PDFs for non-superusers,
the following error occurs. on 9.2 ePay.

ERROR
-----------------------
Updatable W4 forms : Your Tax Withholding Request Has Failed.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Sign in as a regular Self Service Employee
2. Update State or Federal Tax WIthholding
3. Click on the Adobe Submit button

Changes

 

Cause

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