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EAM: Work Order Notes Issues -Entered by Field Is Not Populated (Doc ID 2329581.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.


Based on Created by User, Entered-by field should be populated but it is not

The issue can be reproduced at will with the following steps:
1-User OPRID doesn't have any id type and values assigned.
2-Add work order notes
3- Now save the work order and reopen the work order notes
4- Entered by is blank on PIA but back-end table has data.
5- Now enter the id and values in user profile.
6- Open the Work Order notes, the entered by value is populated.
7- Now add another note. Back-end table shows . Expectation:- Based on Created by User, Entered by field should be populated but it is not.




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