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BLANK LINES ARE CREATED WHEN SHIPMENT HISTORY IS COPIED IN INVENTORY RMA (Doc ID 2330269.1)

Last updated on FEBRUARY 04, 2019

Applies to:

PeopleSoft Enterprise SCM Inventory - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Blank Lines are created when Shipment History is copied in Inventory RMA

Creating a RMA with an existing MSR to return the items Issue: RMA line#1 automatically populates; however, information from internal shipping historypopulates to new RMA line #2. No info populates to the existing RMA line #1

Also when RMA line #1 is deleted the line #2 stays #2

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create a MSR
2. Create RMA and copy the MSR from internal history
3. Return to RMA
4. Now note down a blank line is copied as line 1
5. Deleting that line will leave the MSR lines in line#2 and next numbers.


Cause

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In this Document
Symptoms
Cause
Solution
References


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