E-AD: Download To Excel From Grid Errors With File Extension Not Valid.

(Doc ID 2330349.1)

Last updated on NOVEMBER 20, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PeopleTools Test Framework (PTF)

When the user click the 'Download to Excel' icon from the grid toolbar,,
the following error occurs.

ERROR
-----------------------
Excel cannot open the file 'ps.xls' because the file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open PIA Navigate to Review Bank Statement page
2. click download to excel


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
no immediate impact at this time

Cause

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