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BLANK LINES ARE CREATED WHEN SHIPMENT HISTORY IS COPIED IN INVENTORY RMA (Doc ID 2330423.1)

Last updated on FEBRUARY 08, 2019

Applies to:

PeopleSoft Enterprise SCM Inventory - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ACTUAL BEHAVIOR
---------------
Blank Lines are created when Shipment History is copied in Inventory RMA

Creating a RMA with an existing MSR to return the items Issue: RMA line#1
automatically populates; however, information from internal shipping history
populates to new RMA line #2. No info populates to the existing RMA line #1
as it does FS92DMO which is PI11.

Also when RMA line #1 is deleted the line #2 stays #2




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a MSR
2. Create RMA and copy the MSR from internal history
2. Return to RMA
3. Now note down a blank line is copied as line 1
4.Deleting that line will leave the MSR lines in line#2 and next numbers. .


Cause

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In this Document
Symptoms
Cause
Solution
References


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