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Cannot View the PDF of the XML Transcript After Applying CS 9 Bundle #47 or PI07 (Doc ID 2330754.1)

Last updated on OCTOBER 15, 2019

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9 and later
Information in this document applies to any platform.


After bundle #47/PI07, the PDF of the transcript does not display. This is caused because the new templates were delivered in the bundle/image that overwrites any customized templates. When the users try to run the transcript, the log file shows an error like 'Template definition SSR_TSRPT_V1 not found in the report definition.'

How can the templates be reinstated?



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