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Enroll or Plan By My Requirements From Manage Classes Tile Sits At Loading Academic Requirements Report. (Doc ID 2331470.1)

Last updated on FEBRUARY 16, 2018

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On CS 9.2 PI 7, cannot enroll a student from the Enroll by My Requirements page. The page is "stuck" and does not retrieve the Academic Requirements. All three academic advisement reports (ADV, FAPC, and FCRA) were run before attempting this. The same issue occurs if the student is using the Plan by my Requirements feature.

EXPECTED BEHAVIOR
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It is expected the student will be redirected to the Academic Progress Report.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Make sure the Academic Progress and Academic Planner reports specified on Academic Institution 7 have been run.
  2. Log in as a student and click on the Manage Classes tile.
  3. Select the Enroll by Requirements or Planner > Plan by Requirements links.
  4. Page will hang and the report never displays.



Cause

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