EGL: Spreadsheet Journal Import (JRNL1) Encounter "user-defined type is not defined" Error On Windows10 And Excel 2016

(Doc ID 2331894.1)

Last updated on NOVEMBER 28, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:
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When trying to import journals using the SpreadSheet Journal Import template(JRNL1) on MS Windows 10 and Excel 2016, encountered an error.

Steps to Replicate:
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1. Open SpreadSheet Journal Import (JRNL1)template
2. Click on any button.

Error:
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 user-defined type is not defined

Cause

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