SSR_RPT_PURG transcript purge Errors with 805 error

(Doc ID 2332649.1)

Last updated on NOVEMBER 28, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : Campus solutions 9.2 version, Student Records 

When attempting to run the app engine SSR_RPT_PURG to purge transcripts  the following error occurs
ERROR
-----------------------
File: /vob/peopletools/src/psappeng/aedebug.hSQL error. Stmt #: 1723 Error Position: 0 Return: 805 - ORA-00001: unique constraint (PSDBOWNR.PS_SSR_PURGE_TAO) violated
Failed SQL stmt: INSERT INTO PS_SSR_PURGE_TAO (PROCESS_INSTANCE , SAA_TABLENAME) SELECT (any number)  , :1 FROM PS_INSTALLATION

Process 8721 ABENDED at Step SSR_TSPRGLIB.RECINSRT.Step10 (SQL) -- RC = 805 (108,524)

Process %s ABENDED at Step %s.%s.%s (Action %s) -- RC = %s
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Records and enrollments > transcripts > purge transcripts

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot purge.

Cause

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