Attachment With The Approval Justification Check Box Not Showing Up In Worklist

(Doc ID 2333253.1)

Last updated on NOVEMBER 28, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Attachment with the approval justification check box not showing up in worklist

A requisition is entered and submitted to the approval workflow (AWE).

The requisition may have comments and attachments on it to be viewed by the approvers.

All the attachments will be visible in the worklist except for the attachments that have the approval Justification check boxes checked.


STEPS
The issue can be reproduced at will with the following steps:
1. Login as VP1
2. Create Requisition
3. Insert Header comments
4. Insert ‘Approval Justification’ and attach file
5. Save Requisition
6. Login as VP2
7. Go to Worklist. Open the requisition
8. Cannot see the Approval Justification attachment
9. Go to Header Comments. Able to see other comments and attachments. Approval Justification attachment is not appearing.



Cause

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