Unable To Scroll The Scroll Bar in IE11 For The Search Results In Elastic Search Page When User Click on Enter Key In Keyboard On Windows7 Operating System

(Doc ID 2333481.1)

Last updated on DECEMBER 10, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PIA Core Technology

ACTUAL BEHAVIOR
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Elastic Search result page - Scroll bar does not work

 

EXPECTED BEHAVIOR

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Should be able to Scroll the Scroll Bar on Search Results page

STEPS
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The issue can be reproduced at will with the following steps:

1. Login into Application

2. Click on Global Search Icon on Header Bar

3. Search with wrong word "Compenation" and press Enter  you will "No results were returned. Refine your search by entering different search criteria."

4 . Now correct the word as "Compensation" and press enter on keyword you get the search results but user unable to scroll the scroll bar to view all search results

5. Note: But if user click on the top of the window or somewhere else in the page then the scrollbar starts working;

 

Cause

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