Personal Details Page Has Poor Performance When Going Through Menu Options

(Doc ID 2333670.1)

Last updated on NOVEMBER 29, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Employee Self Service > Personal Details
When navigating between menu items (Addresses, Contact details, Marital status, etc) we are seeing that only the header updates (for example Contact details). but then there is a few second delay before the actual content of the page change is displayed. 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Navigate in Fluid Mode to Employee Self Service > Personal Details
3. Then click on the menu item like (Addresses, Contact details, Marital status, etc one after the other
4. Notice that header updates but then there is a few second delay before the actual content of the page change is displayed


Cause

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