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E-DPK: (err): Parameter os_user failed on Pt_appserver_domain[APPDOM]: Validate method failed for class os_user: undefined method `name' for nil:NilClass at C:/psft/dpk/puppet/production/modules/pt_profile/manifests/pt_appserver.pp:151 (Doc ID 2334427.1)

Last updated on DECEMBER 13, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.56 and later
Microsoft Windows x64 (64-bit)

Symptoms

On : 8.56 version, Updates and Fixes

PUM HCM Image 24 failing

The DPK script fails to create the PIA Domain and the puppet apply command fails on creating the Application Server Domain.

ERROR
-----------------------
psft-dpk-setup.log:

2017-11-21 10:02:03 -0500 Puppet (err): Failed to create PIA domain peoplesoft: Creation of PIA domain peoplesoft failed

[...]

2017-11-21 10:02:03 -0500 /Stage[main]/Pt_profile::Pt_pia/Pt_webserver_domain[peoplesoft]/ensure (err): change from absent to present failed: Failed to create PIA domain peoplesoft: Creation of PIA domain peoplesoft failed

[...]

2017-11-21T10:02:43Eastern Standard Time psft_environment.py DEBUG : Puppet apply of [pt_profile::pt_pia] failed
2017-11-21T10:02:43Eastern Standard Time psftutils.py DEBUG : Script execution ended at [2017-11-21:10:02:43]
2017-11-21T10:02:43Eastern Standard Time psftutils.py DEBUG : Script execution status [Failed], time taken [01:26:30]


puppet apply log:
(err): Parameter os_user failed on Pt_appserver_domain[APPDOM]: Validate method failed for class os_user: undefined method `name' for nil:NilClass at C:/psft/dpk/puppet/production/modules/pt_profile/manifests/pt_appserver.pp:151

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download Human Capital Management (HCM) 9.2 PeopleSoft Update Manager (PUM) Image 24 to the Windows 2012 R2 machine.
2. Execute the psft-dpk-setup.bat script from an elevated command prompt.
3. First error occurs in psft-dpk-setup.log when the script fails on creating the PIA Domain.
4. Run puppet apply command "puppet apply --confdir=C:\psft\dpk\puppet site.pp --debug --trace --logdest C:/temp/puppet.log"
5. Second error occurs in the puppet.log file when the puppet apply fails on creating the App Server Domain.

Cause

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