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Unable to Update Tax Return Status Code on Custodial Parent Data page (Doc ID 2334685.1)

Last updated on FEBRUARY 14, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Attempting to change/update the 'Tax Return Status Code’ on the Custodial Parent Data. The change doesn't save and the value reverts back to what it was.

When updating the Tax Return Status Code’ on the Custodial Parent Data, the change made should save without reverting back to the previous value.

The issue can be reproduced at will with the following steps:
1. Navigate to Financial Aid > Institutional Application Data > Maintain Application 2018-2019 > Custodial Parent Data
2. Change the ‘Tax Return Status Code’ to ‘Will File’
3. Save the page.
4. Exit the page and then re-enter it.
5. You’ll see that the ‘Tax Return Status Code’ field reverted back to a value of ‘Completed’.


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