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Unable to Update Tax Return Status Code on Custodial Parent Data page (Doc ID 2334685.1)

Last updated on FEBRUARY 14, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Attempting to change/update the 'Tax Return Status Code’ on the Custodial Parent Data. The change doesn't save and the value reverts back to what it was.

EXPECTED BEHAVIOR
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When updating the Tax Return Status Code’ on the Custodial Parent Data, the change made should save without reverting back to the previous value.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Financial Aid > Institutional Application Data > Maintain Application 2018-2019 > Custodial Parent Data
2. Change the ‘Tax Return Status Code’ to ‘Will File’
3. Save the page.
4. Exit the page and then re-enter it.
5. You’ll see that the ‘Tax Return Status Code’ field reverted back to a value of ‘Completed’.


Cause

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