E-DPK: Deploying CS PUM 7 Virtual Box DPK's Stops and Goes to the Linux Prompt Without Installing

(Doc ID 2334905.1)

Last updated on DECEMBER 04, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.55 and later
Information in this document applies to any platform.

Symptoms

On : 8.55 version, PeopleSoft Update Manager

ACTUAL BEHAVIOR
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Issues deploying PUM Native and Virtual Box DPK's

When trying to deploy Virtual Box DPK on Windows 2012 this it usually ends with it throwing an error about the Guest Additions CD, then stops and goes to a Linux prompt without installing anything peopletools specific.
Also tried the Native OS Windows DPK and something causes the machine to reboot half way through the install.

ERROR
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Virtual box - Throwing an error about the Guest Additions CD
Native OS - the machine reboots half way through the install.

STEPS
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The issue can be reproduced at will with the following steps:
1. Deploying Virtual Box DPK on Windows 2012

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the Deployment of Virtual Box DPK on Windows 2012

Changes

 

Cause

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