MSS Related Action error You are not authorized to access this component

(Doc ID 2335104.1)

Last updated on DECEMBER 03, 2017

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


User gets a not authorized message when trying to go to the Terminate Employee page using the Related Action dropdown from other MSS pages. User can navigate to the Terminate Employee page using the NavBar or the My Team tile but not from the Related Actions.

ERROR
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You are not authorized to access this component

STEPS
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The issue can be reproduced at will with the following steps:
1. navigate tp MSS > Job and Personal Information > View Employee Personal Information.
2. On the View Employee Personal Information Page. Click the Related Actions dropdown and go to Job and Personal Information > Terminate Employee
3. User gets a not authorized message. But user can navigate to
the Terminate Employee page and has access.User is able to navigate to Terminate Employee page from the
menu or My Team tile but not from Related Actions:

Cause

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